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Rumax Tech

Mining Asics Master

FAQ

Delivery & Payment Questions

We ship to any country as far as we be able to ship.

Everyday we face many questions like  do you ship to russia? do you ship to iran? do you ship to usa? the simple answer is YES

we dont limit clients by region or religion

Currently we just accept Bitcoin/Eth/BitcoinCash

we have 1% bonus to use the cryptocurrency as the payment method
 
due to problems of banks-visa-master-paypal for us and our clients we disabled the other gateways and just accept crypto

Usually after 1 confirmations your crypto payment will be approved and we will start packaging your order.

*for your money+shop safety we approve the payments manually*

YES!

We just list the available items which are in stock and ready for fast shipping,all sold out items will be removed ASP.

we just use track able shipping systems and will provide you the track # after we shipped your goods.you can use inner website shipping system or official website of shipping system to track your goods.

yes, we dont sell just the machine,all machines will come with FULL PACKAGE include PSU and its voltage will be chosen by your location

For a limited time we ship to worldwide FREE OF CHARGE so the price you see for any product is included shipping cost.

this is a promotional offer which can be end any time soon.

As far as we get your payment the same or maximum next day we will arrange the package for being send to you.

We strongly suggest

for RUSSIA/UKRAIN you use DHL

for US/EUROPEAN Union country you use FEDEX or TNT

for ASIAN countries like DUBAI or IRAN or TURKEY you use EMS

 

by the way you have the option of shipping method before the payment and we will do as you command us.

it need 3-10 days based on your location .

No. we dont control the package after it has been sent and there is no way to change the address from us but you can contact your local dhl/tnt/fedex agency and give docs for changing the receiving address

We have several agents and office in several countries like china,hongkong,russia,usa(UTAH) and some EU union like Lithuania .we will ship the item from our nearest possible agency office to you ,but the goods are mostly shipped from our main office which is HK

  • We may have sent your items in separate parcels so please check your emails to see if any of your items will be arriving separately.
  • If your order has been sent in different parcels then each delivery note will tell you the items you can expect to find inside. Please check the delivery notes from each part of your order to make sure you’re not missing anything.
  • If an item is missing, please contact us with your order number.

About ASIC Parts

yes , the price you pay is for FULL Package (include miner,controller,dvds,downloadable items,and PSU)

All asic miners comes with 1 year warranty for the machine and 18 months warranty for PSU. you have to ship back the broken part to our main office (HK) so we will exchange the part or fix your issue .

We will ship the miner with the best V/DC power supply depend on your location.no need to worry about this part

All miners come with built in software or we send the DVD include startup and necessary softwares .if you had any questions for running the miner we will be here by support ticket system .

Returns & Refunds

If you need to return your asic miner, you may do so within 45 days of purchase. All miners should come with original box ,in the same condition which we sent you

Yup.why not? all you have to do is do the return less than 45 days of arrival and pay the postage costs.

No,we dont accept exchange.you will get your FULL money in USD/EUR/HK dollar by the same currency you paid in real time value